Shipping Policy
Thank you for shopping at wyzeop! We are committed to delivering high-precision digital bathroom scales and body fat smart scales quickly, safely, and securely directly to your doorstep.
1. Shipping Rates & Delivery Time
We offer Free Express Shipping on all orders across the United States. There are no hidden handling fees, processing surcharges, or minimum purchase thresholds.
- Free Express Shipping: $0.00
- Order Processing Time (Handling): 1–2 business days (Monday – Friday)
- Transit Time: 1–2 business days (Monday – Friday)
- Total Estimated Delivery Time: 2–4 business days
Orders placed after daily business hours, on weekends, or during official public holidays will be processed on the following business day.
2. Protective Packaging & Order Tracking
Digital scales contain sensitive sensors and glass components that require protective packaging during transit. All orders are wrapped in shock-absorbing protective foam and durable shipping cartons. As soon as your order is dispatched from our fulfillment center, you will receive an automated shipping confirmation email containing your tracking number to monitor your shipment in real-time.
3. Shipping Destinations & Address Restrictions
We currently ship to physical street addresses within the contiguous United States. To ensure safe delivery of precision electronics, we do not deliver to P.O. Boxes or APO/FPO military addresses at this time.
4. Address Modifications & Order Cancellations
If you need to update your delivery address or request an order cancellation, please contact our customer support team at [email protected] or call +1 213-616-8910 within 12 hours of placing your order. Once an item has been handed over to the courier, modifications cannot be guaranteed.
5. Contact Information
For any questions regarding shipping or order fulfillment, please reach out to us:
- Customer Support Email: [email protected]
- Phone Number: +1 213-616-8910
- Physical Address: 1139C El Centro Street, South Pasadena, CA 91030, United States
