Contact Us

Have a question about our digital scales, need assistance choosing the right model, or looking for tracking updates on your purchase? We are here to assist you!

Please feel free to reach out to our customer support team using any of the contact channels below. We strive to respond to all emails and inquiries within 24 business hours.

Official Customer Support Channels

• Customer Support Email: [email protected]
• Phone Number: +1 213-616-8910
• Physical Store Address:1139C El Centro StreetSouth Pasadena, CA 91030United States
• Customer Support Operating Hours:Monday – Friday: 9:00 AM – 5:00 PM (EST)Saturday – Sunday: Closed (Inquiries submitted over the weekend will be processed on Monday)